Welcome to www.357maelai.co’s Buyer Protection. We want you to shop with confidence and worry less. Our Buyer Protection ensures that your purchases are covered in the event that you encounter a problem.
If you didn’t receive your product or it is significantly different to the description, we guarantee to refund your payment.
On-Time Delivery Guarantee
We want to ensure that your purchase will arrive on time, therefore we provide a guarantee that products will be delivered by a set date.
Your purchase is protected if:
– The item was purchased on our platform.
– The item you received was damaged, defective, or substantially different from the item represented on the product detail page.
– Your order did not arrive not due to factors related to the buyer (for example the wrong shipping address was provided).
– You raise a claim by opening a dispute (link of order detail page).
– The product is within our Domestic Return guarantee. Please click here to learn more.
– Your account is in good standing. Please click here to learn more.
– Your item is returned to the seller due to customs duties (customs clearance/taxes are not included)